Account Handler - Personal Lines Insurance
Location: Nottingham
Type: Full-Time, Office-Based
Salary: £27,000 - £32,000 DOE + Commission
Looking to take the next step in your insurance career? We're working with a well‑established, independent insurance brokerage entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily–and now they're looking to expand their Nottingham team with an experienced and customer‑focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office‑based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
- Established Business – Join a brokerage with a long‑standing reputation and consistent growth.
- Supportive Team Culture – Be part of a close‑knit team that genuinely enjoys working together.
- Career Growth – Learn, develop and progress in a business that invests in its people.
- Rewarding Package – Competitive base salary, commission structure, and professional development support.
What You’ll Be Doing
- Handling personal lines insurance across new business, renewals, mid‑term adjustments and claims.
- Advising clients on insurance products that meet their needs.
- Ensuring all activity complies with FCA regulations and internal procedures.
- Building and maintaining strong relationships with clients and insurers.
- Promoting the use of premium finance options and securing policy renewals through re‑broking.
What We’re Looking For
- Experience in personal lines insurance (e.g., home, motor, or similar).
- A customer‑first attitude with excellent communication skills.
- Confidence in advising and servicing clients, both in person and over the phone.
- A good understanding of FCA guidelines and compliance requirements.
- A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include
- Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you’re looking to join a stable, growing business where your experience will be recognised and you can build a long‑term future, we’d love to hear from you.
Apply today to learn more or contact us confidentially for further details.
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