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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars islocatednext to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences includeNYnLON, a sophisticated yet relaxed bistro bringing theflavoursof New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere.
Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international businesstravellersand leisure guests to central London.
Duties and responsibilities related to the Sales Executive role
- Proactively identify, develop, and secure new business opportunities across assigned market segments to drive revenue for rooms, meetings, and events.
- Actively prospect through outbound sales activity, including calls, emails, networking, sales blitzes, trade shows, and industry events.
- Manage and grow a portfolio of existing accounts, increasing share of wallet, account retention, and repeat business.
- Respond to all external customer enquiries in a timely, accurate, and professional manner, with a clear focus on conversion.
- Conduct regular client meetings, sales calls, and face-to-face appointments to understand client needs and present appropriate hotel solutions.
- Plan and execute client entertainment and relationship-building activities in line with the proactive sales strategy and budget.
- Conduct site inspections and tailored hotel tours to convert prospective clients into confirmed business.
- Manage Event and Group enquiries, including quoting hotel information, rates, and availability, and preparing detailed proposals.
- Negotiate rates, terms, and conditions in line with agreed revenue strategies, commercial guidelines, and brand standards.
- Ensure all confirmed business is accurately logged in Envision, with clear and timely handover to the Event Planning or Operations teams.
- Ensure agreed methods of payment are confirmed as part of the contracting process, in line with PCI and legal requirements.
- Issue contracts promptly upon confirmation of bookings, including full company Terms & Conditions.
- Actively manage and follow up tentative business to maximise conversion and minimise wash.
- Track and manage personal sales pipeline activity, forecasting, and account production against agreed targets.
- Support the preparation and review of sales reporting, including the Monthly Sales & Marketing Report and Tentative Review Report.
Qualifications
- You are pro-active, confident & customer focused with a “Hunter” mentality
- You have great language and written skills in English
- You are eligible to work in the United Kingdom
- You thrive through the buzz of working in a dynamic team and in a great hotel
- You are ready for a new challenge
- Experience in a similar role
Benefits you will enjoy as a Sales Executive
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next steps
Apply today for this Sales Executive role and start your journey with Hyatt Hotels!
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