Experience Visioning Strategist

Job Description

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

What you'll do

• Horizon scanning: contribute to desk research on culture, behaviour and technology, helping to spot signals and longer‑term drivers of change.
• Research with customers and experts: support research activities that ground futures work in lived customer experiences and diverse expert perspectives.
• Analysis and frameworks: take part in analysis to make sense of evidence, help apply frameworks and draw out insights about emerging futures that matter for tomorrow's customers.
• Scenario development: contribute to the creation of stories, scenarios, personas, provocations and prototypes that bring multiple possible futures to life, rooted in evidence.
• Workshops: support colleagues in designing and delivering workshops that make futures work engaging and collaborative.
• Communication and influence: listen deeply to customers, experts, colleagues and stakeholders, and contribute to clear and engaging communication in writing, speaking, visuals, workshops, or other formats. Support the team in making futures thinking useful, accessible and relevant to decision‑makers across Product, Design, Engineering and Strategy.
• Collaboration: contribute to strengthening how we work as a team by being curious and empathetic, sharing your knowledge, learning from others, and giving and receiving feedback in constructive ways.

What you'll bring

• Proven education and / or equivalent experience in one or more of the following areas: futures thinking, strategic foresight, business strategy, visioning, social sciences (particularly sociology, anthropology, psychology).
• Proven experience in using research and futures thinking to influence business, organisational or product decisions, gained through commercial experience or academic projects (e.g. degree placements or exercises).
• Curiosity and evidenced insight into how changes in society, culture, behaviour, and technology could shape everyday life at home in the next 5‑10 years. Some knowledge in how to use frameworks, models and evidence‑based techniques to get to these insights.
• Qualitative and quantitative research skills: experienced and confident in gathering and interpreting qualitative insights from customers and subject matter experts, with some quantitative experience.
• Excellent communication skills: empathetic, collaborative, and able to listen, synthesize diverse perspectives, and communicate clearly, both in writing and speaking, with experience in designing workshops, and producing materials for workshops.
• Digital fluency: must be comfortable using Microsoft Office (especially PowerPoint), online whiteboards like Miro or FigJam, and AI tools such as ChatGPT, Copilot, or similar. Desirable to have: Adobe Creative Cloud skills.

Team overview

Our Global Product organisation works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like Sky Glass to creating unforgettable Connected Living experiences, we’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love. Experience Visioning (XV) is part of the Global Consumer Strategy & Research team within Global Product. Our team looks 5–10 years ahead to understand how major societal shifts and changing human needs, values and behaviours could shape life at home, entertainment and connectivity. By combining research with customers and experts, creative scenario development, and strategic toolkits and workshops, we help Global Product prepare for change and make stronger long‑term decisions.

The rewards

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward‑thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Seniority level

Entry level

Employment type

Full‑time

Job function

Business Development and Sales

Industry

Broadcast Media Production and Distribution

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