Role Purpose
To strategically drive revenue growth by identifying, developing, and nurturing new business opportunities within the late night hospitality sector. This role focuses on building long‑lasting relationships, leveraging market insights, and executing innovative proactive business development sales strategies to position Nightcap as a leader in the industry.
Key Responsibilities
- Business Development and Revenue Growth:
- Identify and pursue new business opportunities across corporate, leisure, and event markets.
- Proactively target key accounts, industry segments, and geographic markets to expand the client base.
- Achieve given sales targets and KPI's set by your line manager.
- Develop and execute strategic sales plans to maximise revenue potential.
- Enquiry Handling & Proposal Writing:
- Develop compelling event proposals tailored to corporate client needs.
- Responsible for management of all proactively sought enquiries.
- Client Relationship Management:
- Establish and maintain strong relationships with corporate clients, event organisers, and industry stakeholders.
- Act as the primary point of contact for high‑value accounts, delivering exceptional service to ensure retention and loyalty.
- Host site visits, familiarisation trips, and client entertaining opportunities to showcase our brand's unique offerings.
- Sales and Marketing Strategy:
- Work closely with the sales and marketing team to create compelling sales collateral, campaigns, and initiatives.
- Utilise market analysis to inform pricing strategies, promotions, and upselling opportunities.
- Regularly review competitor activity to maintain a competitive edge in the market.
- Event Sales and Coordination:
- Collaborate with operations and event teams to deliver seamless client experiences.
- Develop tailored proposals and detailed event plans for corporate and private clients.
- Ensure accurate handover of event details to operations teams for flawless execution.
- Networking and Industry Presence:
- Represent the brand at industry exhibitions, networking events, and trade shows.
- Build and maintain relationships with top corporate event agencies and third‑party accounts.
- Stay informed about trends and innovations in the hospitality sector to position the business ahead of competitors.
- Administrative Excellence:
- Manage CRM systems to track leads, bookings, and client communications.
- Provide regular sales reports, forecasts, and performance updates to senior management.
- Ensure adherence to budgetary goals and resource optimization.
Key Attributes
Behaviours
- Strong interpersonal and communication skills with a guest‑first mindset.
- Exceptional organisational and time‑management abilities.
- Proven sales and negotiation experience, preferably within the events or hospitality industry.
- Ability to multitask and work under pressure while maintaining attention to detail.
- A proactive and results‑driven approach to business development.
- Confident presenting and hosting clients in professional and social settings.
Experience
- Proven track record in sales and business development, ideally within the hospitality or events industry.
- Strong negotiation, communication, and relationship‑building skills.
- Strategic thinker with the ability to identify opportunities and deliver results.
- Excellent organisational and multitasking abilities, with keen attention to detail.
- Proficiency in CRM systems and sales reporting tools.
- A self‑starter with a proactive, results‑driven mindset.
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