Business Development Manager
Salary: £35,000 to £50,000 basic plus bonus plus company car
Hours: Hybrid working, 1 day from home, 1 day in the office, 3 days in the field
Territory: Nationwide with main focus between Home Counties (Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, and Surrey) up to the M62 corridor (North Yorkshire/East Riding, West Yorkshire, Manchester, Cheshire, Merseyside) and everywhere in-between
A well established supplier to the long term care sector is hiring a Business Development Manager to grow and develop key accounts across the territory. The role focuses on winning new business, expanding existing accounts, and building long term relationships with operational and senior stakeholders.
Key responsibilities
- Win and develop long term care accounts, increasing the range of products and services supplied
- Build strong relationships with decision makers and day to day operational contacts
- Understand customer needs and challenges, then work with internal teams to deliver workable solutions
- Manage account plans, activity levels, and performance against sales, margin, and budget targets
- Represent the business professionally and consistently at all customer touchpoints
Core activities
- Proactively prospect for new business, including cold calling and structured follow up
- Plan and carry out regular customer meetings and site visits across the territory
- Prepare accurate, competitive pricing and quotations within agreed timescales
- Arrange product demonstrations and training sessions when required
- Manage pricing and service rate changes in line with agreed terms
- Ensure orders are processed accurately and on time, supporting service levels and customer satisfaction
- Maintain accurate CRM records, including contact details, activity, pipeline, and account notes
- Produce customer and internal reports, including account performance and activity updates
- Work closely with internal departments to protect service delivery and profitability
- Support credit control by helping to resolve invoice queries and drive timely payment
- Build customer forecasts and share demand updates internally
What they are looking for
- Proven experience in a sales role with a track record of winning new business within Care Home Groups/Care Homes
- Comfortable prospecting by phone, including cold calling
- Resilient, focused, and able to work to targets and deadlines
- Organised and structured, with strong follow through and attention to detail
- Confident communicator who can build credibility quickly with customers and colleagues
- Team minded, with a practical approach to resolving issues and keeping customers informed
- Strong IT skills, including Word, Excel, PowerPoint, and Teams
- Full UK driving licence and willingness to travel frequently within the UK
Working pattern and location
- 3 days per week in the field across the Home Counties to the M62 corridor
- 1 day per week working from home
- 1 day per week in the office, depending on business needs
Package
- £35,000 to £50,000 basic salary, depending on experience
- Bonus scheme
- Company car
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