Transport Shift Manager

Are you a confident transport leader who can keep deliveries running safely, legally, and on time—no matter what the shift throws at you? Love leading from the front, solving problems on the fly, and taking ownership of transport performance, compliance, and customer satisfaction? Come join us as our Transport Shift Manager!

Join our GXO Howdens team in our Hemel Hempstead depot as Transport Shift Manager. You'll be responsible for safe, compliant, and efficient operation of the transport function during your designated shift, ensuring delivery performance, legal compliance, effective people management, and high standards of customer service.

This is a full‑time, permanent position with core hours Monday to Friday 14.00 PM to 22:00 PM (flexibility required for business needs).

Pay, benefits and more:

We're looking to offer a salary of up to £35,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company‑sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.

What you’ll do on a typical day:

• Lead shift transport operations, ensuring deliveries and collections are completed safely, legally, on time, and to customer expectations, including real‑time monitoring, route replanning, issue resolution, and shift handovers.
• Ensure full health, safety, and compliance, maintaining adherence to H&S legislation, DVSA, Operator Licence, tachograph, and working time regulations, while promoting a strong safety culture and supporting audits and inspections.
• Provide people leadership, motivating and engaging drivers and colleagues, managing attendance and resourcing, delivering performance management and development, and supporting disciplinary, grievance, and absence processes.
• Manage resources and assets effectively, maximising utilisation of drivers, vehicles, trailers, and equipment, and overseeing defects, breakdowns, and maintenance escalation.
• Drive efficiency and cost control, supporting fuel efficiency, damage reduction, service performance improvement, and operational cost management initiatives.

What you need to succeed at GXO:

• Proven supervisory experience within a transport environment, with proven people and operational leadership capability.
• Strong knowledge of UK transport legislation, compliance standards, and health & safety requirements, including experience of incident investigation.
• Excellent organisational, communication, and problem‑solving skills, with the ability to manage competing priorities effectively.
• Transport Manager CPC (this is great to have!)
• Personal attributes: calm, resilient, and professional under pressure; proactive and solutions‑focused; high integrity and accountability; committed to continuous improvement.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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