Lead with purpose. Collaborate for impact. Shape how the Council works.
Derbyshire County Council is continuing to strengthen its One Council approach, bringing together Business Services into a single, professional, and collaborative function that supports services to deliver the best possible outcomes for residents. Derbyshire County Council is now looking to invest in its management capacity and appoint two newSenior Business Services Managersto play a pivotal leadership role within ourBusiness Servicesfunction.
This is a key senior management post, responsible for leading and delivering an innovative, efficient, and professional business services offer across the Council, supporting our wider senior leaders and operational teams to deliver high‑quality services to our Derbyshire residents.
About the role
As Senior Business Services Manager, you will:
- Lead collaboratively, building trusted relationships with senior leaders, operational teams, and corporate support services to deliver an effective business‑partnering model
- Champion innovation and continuous improvement, leading the development of streamlined processes, new ways of working and service redesign to improve quality, efficiency, and outcomes
- Empower managers and teams, creating a positive, inclusive culture that encourages accountability, flexibility, professional development, and shared ownership of performance
- Translate business and operational priorities into effective workforce planning, resource allocation, service standards, and performance management
- Drive consistent delivery of high‑quality business services through agreed service level agreements, performance indicators, and continuous review
- Take accountability for financial management, ensuring responsible stewardship of budgets, achievement of savings targets and value for money
- Work across boundaries with Digital, Property, HR, Legal and Democratic Services to ensure joined‑up, customer‑focused support to departments
- Support the Head of Business Services in the delivery of strategic initiatives, business continuity planning, risk management, and service redesign
This role requires confident leadership, sound judgement, and the ability to work with sensitivity and professionalism in a complex, politically aware environment.
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