An exciting opportunity for Duty manager Stunning property in Woking.
You’ll be delivering attentive customer-focused service and enjoy working as part of a successful team. The ideal manager will have a strong background in Food and Beverage, preferably with Supervisor/Management experience as food and drink service is a major part of this role. The ability to multi-task is essential for this role.
DUTY MANAGER RESPONSIBILITIES INCLUDE:
- Develop and implement a great work culture while maintaining a positive and friendly attitude at all times
- Take ownership and action of any problems that may arise during your shift
- Liaise with all other departments to ensure efficient service and guest satisfaction at all times
- Deal with guest complaints in an effective and courteous manner, ensuring guest satisfaction at all times
- Keep all public areas, front and back-office areas clean and tidy at all times
- Report maintenance and housekeeping requirements
- Support other departments when needed
THE IDEAL CANDIDATE WILL:
- Be trustworthy and diligent and have a “can-do attitude”
- Go the Extra Mile and be passionate about what you do
- Display a pleasant and cheerful disposition to customers and employees
- Be able to clearly communicate to guest, management and employees alike
- Have excellent attention to detail
- Be fully conversant in all legal and operational procedures within a Hotel
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