About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Role Overview
We are seeking an experienced Board Manager to support board and committee governance for a portfolio of regulated financial services entities within a listed group.
This is a manager‑level, senior individual contributor role, working in close partnership with the Company Secretary. The role is suited to someone who can operate independently from day one, manage complex board logistics, and contribute to the ongoing development of scalable governance processes in a regulated environment.
The position combines hands‑on delivery of board operations with continuous improvement, automation, and governance design as the organization evolves.
Key Responsibilities
- Board & Committee Operations
- Annual calendars, agendas, board papers, and approvals
- Director communications and meeting logistics
- Coordination across jurisdictions and time zones
- Act as a trusted governance partner to the Company Secretary, proactively managing meeting cycles and anticipating governance needs.
- Ensure meetings are run efficiently and in line with internal governance standards and regulatory expectations.
Minutes & Governance Records
- Support drafting and finalising high‑quality board and committee minutes suitable for heavily regulated environments.
- Ensure governance records accurately reflect discussion, challenge, and decision‑making.
- Maintain statutory records, resolutions, and related documentation in accordance with group and local requirements.
Stakeholder & Diary Management
- Manage scheduling and diaries for the Company Secretary and, as required, the wider governance team.
- Work closely with senior internal directors and non‑executive stakeholders, ensuring clarity of expectations, timelines, and deliverables.
- Coordinate with legal, compliance, risk, finance, and business teams to support effective board reporting.
Governance Education & Enablement
- Support education and onboarding of directors, board authors, and presenters.
- Provide guidance on governance expectations, board pack standards, and decision‑making in a regulated context.
- Help embed consistent governance practices across entities.
Scalability, Automation & Continuous Improvement
- Review and evolve existing templates, workflows, and governance processes to improve efficiency and consistency.
- Contribute to the identification and implementation of governance tooling and automation, transitioning from manual processes over time.
- Build foundations that support governance at scale while maintaining regulatory rigor.
Key Relationships
- Reporting line: Reports directly to the Company Secretary for regulated entities.
- Stakeholder exposure: High visibility with senior leadership across relevant business lines and group functions.
- Regulatory interface: Support regulatory and supervisory engagement, and ability to apply strong understanding of the regulatory lens to board governance is essential.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
Current member in good standing of a State Bar with the ability to become barred or a registered in‑house counsel in the state where this role is located.
Preferred Qualifications
Experience & Capability Profile
- Significant experience supporting board and committee governance in regulated financial services environments (e.g., payments, e‑money, open banking, fintech, banking).
- Proven ability to manage board operations independently and confidently.
- Experience drafting robust, regulator‑ready minutes.
- Deep understanding of governance expectations in regulated entities.
- Excellent organizational, stakeholder management, and written communication skills.
- Comfortable operating in evolving environments and improving processes over time.
- Experience supporting UK and overseas regulated entities within a group structure.
- Exposure to scaling governance frameworks across multiple jurisdictions.
- Experience with board governance platforms or workflow automation.
- Background working closely with Company Secretaries in complex organizations.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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