Overview
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Base pay range
Sterling Thermal Technology (STT) – a UK-based heat exchanger designer and manufacturer serving countries worldwide with high-quality, bespoke heat exchangers – is looking for an organised individual with a manufacturing background to join the team as the Sales and Business Development Manager.
Key Responsibilities
- Developing and executing sales and account management strategies targeted at the defence sector and any other allocated verticals.
- Leading all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing.
- Working closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy.
- Building strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner.
- Attending industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities.
- Creating and issuing timely and compliant bids with adherence to applicable commercial policies and leading the phases of the sales cycle from bid submission to order realisation.
- Understanding and managing STT’s relationships with clients’ key people.
- Developing, documenting, and managing the shared strategy process and implementing actions arising out of the shared strategy to customer satisfaction.
- Working closely with STT Project Managers and the Operations Department on project delivery status, implementing communication management to ensure a best-in-class customer experience.
- Identifying key strategically important customers and developing direct relationships with key influencers and decision-makers.
- Using the CRM and MRP systems to maintain accurate and up-to-date information on assigned customer accounts.
- Submitting customer pre- and post-visit reports.
Skills and Experience
- Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors.
- Strong understanding of defence industry procurement processes and compliance needs.
- Experience in completing vendor registrations and pre-qualification documentation.
- Experience in delivering success in a target-driven and dynamic, project-driven environment with the ability to exceed sales targets.
- Confident and credible when dealing with technical queries from customers and the wider business.
- Technically and commercially capable of operating independently.
- Able to coordinate requirements for client visits and prepared to travel extensively to customers’ locations (locally and internationally).
- Self-starter with strong planning, follow-up, and negotiation abilities.
- Comfortable working independently and collaboratively across departments.
- Able to effectively plan and prioritise workload.
- Good interpersonal, oral and written communication skills.
- Life assurance.
- Pension.
- Health cash plan.
- On-site parking and electric charging points.
- Social events.
- Seasonal flu jabs.
Hours: Full-time, permanent.
Seniorit y level
Employment type
Job function
- Business Development, Sales, and Engineering
- Industries: Staffing and Recruiting, Industrial Machinery Manufacturing, and Engineering Services
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