Principal Client Director – Client Digital Solutions/Online Benefits

Overview

Principal Client Director – Client Digital Solutions/Online Benefits. Does working for an organization that harnesses market‑leading technology to drive digital engagement with Benefits excite you? We support our clients with global capabilities that improve the health, wellbeing, and resilience of employees. You would be aligned to one of our offices with hybrid flexibility to work in locations that enable you to deliver your best work, including home, office, and client sites. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

Every day will be different. As you’ll have overall responsibility for the clients in your portfolio you could be:

• Lead the Employee Experience relationship for selected Enterprise clients, maximise renewal, grow from existing opportunities and introduce new solution lines.
• Lead client directors to ensure a coordinated approach to client management to retain and expand client services for key Aon Employee Experience clients.
• Maintain and grow revenue for the team from increased renewal and new from existing revenue.
• Collaborate with leadership of ABS, Health & Risk and other Aon support services to ensure best practice throughout the client lifecycle.
• Provide leadership in the execution of the 3 x 3 strategy for the Employee Experience business by owning delivery and onboarding of new services, capabilities & ways of working.
• Utilise your business network (internal and external) to generate new opportunities for Human Capital and Risk Capital.
• Work closely with the Human Capital Sales team on all stages of the business development process.

How This Opportunity Is Different

The role in the Client Digital Solutions team is an opportunity to work with technology that leads the market for some of the most exciting clients in a flexible way that enables you to bring your best to the role.

Skills And Experience That Will Lead To Success

We are looking for someone with excellent client relationship skills and the ability to meet and exceed financial targets. Ideally you should have experience in employee benefits, though this does not need to include benefits technology. You should be able to operate at a senior level with clients and thrive in a complex deadline-driven environment. You should also be able to work in a team with multiple stakeholders.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment supports wellbeing and work/life balance, ensuring you can be your best self at Aon. All colleagues enjoy two “Global Wellbeing Days” each year and we offer a variety of working style solutions.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, or other legally protected status. We welcome applications from all and provide reasonable adjustments to participate in the job application process. For more information about reasonable accommodations, email ReasonableAccommodations@Aon.com.

Qualifications

• Senior-level experience in client management with a focus on Employee Experience or related fields.
• Strong relationship-building and communication skills, with the ability to operate in a complex, deadline-driven environment.
• Experience in employee benefits is preferred but not required.

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