The Driver and Vehicle Standards Agency (DVSA) are expanding their digital capability to support critical national services, including MOT, enforcement and core driver systems used across the UK. As a Senior Digital Business Analyst within the Digital Services and Technology Directorate, you will take a lead role in defining and validating complex business and user requirements within agile teams. Flexible, hybrid working (60% office based) across 8 UK locations with a salary of £44,241 - £48,241 plus a generous Civil Service Pension of 28.97% and other Civil Service benefits.
Locations
Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading (West London)
About role
The Senior Digital Business Analyst reports to a Lead Business Analyst. The post holder is responsible for providing business analysis expertise to define and validate digital projects, products and services, ensuring they are aligned to DVSA's strategic objectives. The scope of requirements definition includes business requirements (goals, objectives, needs), stakeholder requirements, solution functional and non-functional requirements and transition requirements.
The post holder will be part of one or more agile / scrum delivery teams within DVSA's Digital Services and Technology Directorate, working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provide the team with all documentation.
Responsibilities
- Leading investigative analysis to understand business processes, user needs and service challenges
- Defining business, stakeholder, functional, non-functional and transition requirements
- Producing and refining user stories and acceptance criteria
- Maintaining and prioritising the product backlog in collaboration with Product Owners
- Identifying risks, issues and dependencies linked to delivery and facilitating resolution
- Using modelling tools and structured analysis techniques to define effective processes
- Ensuring development teams have a clear understanding of business and user requirements
- Supporting service improvements and digital change initiatives
You will operate at both strategic and detailed levels, understanding organisational objectives while working through detailed requirements, user journeys and process models.
Essential skills
- Working in agile, multidisciplinary teams to develop and refine business requirements, user stories and acceptance criteria
- Experience delivering digital projects and products using Agile frameworks (Scrum / Kanban)
- Experience leading investigative analysis to define business requirements and model effective business processes
- Identifying user needs and translating them into prioritised user stories and service or design approaches
- Mentoring or supporting other Business Analysts
- Analysing complex problems using structured tools and data to assess feasibility and operational impact
- Proven experience engaging and coordinating with stakeholders at all levels
- Ensuring development teams clearly understand business and user requirements so they are reflected in technical design
Benefits
- Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- Note: Candidates based in Yeading will receive the London Weighting allowance of £4,000.
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday
- Access to the staff discount portal
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff
- Flexible working options where we encourage a great work-life balance
Further information
- This is a Civil Service Grade SEO.
- Please apply at your earliest convenience and no later than 11.55pm on 22nd February with a CV that has evidence against the following criteria:
- Experience of performing business analysis in an agile, multidisciplinary, collaborative team environment to deliver user centred service improvements
- Experience of leading business analysis activities for projects and initiatives and working with a range of stakeholders
- Experience of coaching, developing and mentoring individuals within Business Analysis
- DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
- Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check. To allow for meaningful checks to be carried out, candidates will be required to have at least 3 years continuous residency in the UK.
- The interviews will take place from 9th March and be conducted via MS Teams.
If you are an experienced Digital Business Analyst who is confident working in agile environments, comfortable leading analysis across complex services and able to engage effectively with technical and business stakeholders, this role offers the opportunity to contribute to nationally significant digital programmes within a growing in-house capability. Apply now or contact Zee in complete confidence.
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