Overview
We are seeking an experienced and dynamic Practice Manager to oversee the smooth and efficient running of our accountancy practice. This role requires a commercially minded professional who can balance operational leadership, client service excellence, and strategic support to the partners.
Job Duties
- Oversee daily practice operations, workflows, and internal procedures, ensuring efficiency and high service standards
- Support partners with strategic planning, business growth initiatives, financial targets, KPI monitoring, and performance reporting
- Manage WIP, billing cycles, debtor management, and ensure full compliance with GDPR, AML, and professional standards
- Build and maintain strong client relationships, oversee onboarding, and manage key client queries and escalations
- Liaise with clients, HMRC, banks, and external providers as required
- Prepare, review, and oversee accounts, VAT returns, tax returns, payroll, and audit assignments, ensuring accuracy and compliance
- Lead, manage, and develop a team, promoting high performance, accountability, and continuous improvement
- Drive business development, marketing initiatives, and operational improvements to support practice growth
Essential Requirements
- Minimum 5 years' experience within an accountancy practice environment
- ACA or ACCA qualified
- Strong experience managing client portfolios and operational processes
- Proven ability to lead and develop teams effectively
- Experience working in a fast-paced, client-focused environment
- Excellent communication, interpersonal, and organisational skills
- Strong commercial awareness and problem-solving ability
Hours
- Monday to Friday
- 9am to 5:30pm
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