Senior Business Support Officer

Senior Business Support Officer – Leicestershire

Location: LE3 8RA – 1 day in office, 4 days work from home.

Rate: £13.90 ph PAYE.

Contract: 1 year.

Overview

We currently have a vacancy for a Grade 7 SBSA – this is for a year's maternity leave cover, and we would like someone to start with us as soon as possible. This is a full‑time role.

The role is hybrid for the majority of the week but will be in the office (County Hall) for one day per week. May be for a few more days at the start for training.

Responsibilities

• Work in the Safeguarding Team, attending Initial Child Protection Conferences via Teams Meetings and typing up a Child Protection Plan and Child Protection Record (minutes of the meeting) from the meeting.
• Type up Review Child Protection Minutes and Plans from a Teams recording.
• Work within strict statutory timescales – plans must be completed within 2 working days and the record within 15 working days.
• Use Microsoft packages to produce records, Microsoft Outlook and Teams for meetings, and Microsoft Excel to update a tracker of the work completed.
• Use an in‑house database (Mosaic) to update conference outcomes and upload the plans and minutes.
• Maintain high typist quality, especially for complex minutes.
• May involve some line managing staff – experience is ideal but not essential; training can be given.

Qualifications

Experience in typing up complex minutes and statutory time management.

Experience with Microsoft Office (Word, Outlook, Teams, Excel) and in‑house databases such as Mosaic.

Knowledge of child protection procedures is desirable.

Benefits

1 year contract, full‑time, hybrid working.

Equal Opportunity Statement

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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