About Us:
Esco Lifesciences Group is a world-leading manufacturer of laboratory, pharmaceutical equipment, bioprocess tools and IVF medical devices, delivering sustainable workflow solutions to advance global health. Since 1978, the Singapore-based company is committed to excellence, ensuring forward-thinking technology, responsive support, and reliability, making Esco a trusted partner for the life science and medical markets in more than 150 countries
Location:
Home based position. Applicants must reside in the southern region of the United Kingdom to accommodate frequent travel and on site attendance with customers when necessary. You will also be required to attend the Company's premises or any other location when requested.
Role Purpose:
To contribute to the success of Esco through detailed, efficient, sales and professionalism internally and with customers and suppliers in line with Esco business objectives. This is a diverse role requiring varying tasks supporting all departments, requiring good judgement, organisation and the ability to remain calm and professional in all situations.
Although the role requires knowledge and coverage of all products, the specialist aspect of this role shall be towards the Scientific Division Product Portfolio.
Principle Accountabilities:
The role of Territory Manager for Esco’s Scientific division will be inclusive of but not necessarily limited to the following for Esco GB Ltd:
- Account management
- Preparing and following up on quotations by email, phone or face to face with the customer
- Business development by means of:
- Maintaining and growing existing relationships
- Using available market segmentation and competitive analysis information to gain entry into new markets
- Field visits for client meetings, presentations, workshops, etc
- Attending Esco Exhibitions
- Review of Client Terms & Conditions ensuring limited exposure for Esco
- Coordination with the factory to gain delivery times and costing where needed
- Coordinate with engineers to gain information/drawings
- Review customer specifications, together with the product specialists to determine requirements
- Aid in compiling customer sales presentations
- Prioritise quotation requests and ensure quote deadlines are met
- Maintenance of the Reddot CRM system
- Sales forecasts
- Sales Reporting / Statistical assessment
- Work with Esco’s marketing to increase brand exposure
- Maintain and communicate the annual exhibition schedule/calendar
- Assist and organise events
- Collaborating with Esco’s Service team to promote Esco service sales and utilise the service team to promote and advise on new equipment sales
Person Requirements:
- Strong understanding of sales techniques, negotiation, and customer relationship management
- Good knowledge of market dynamics, competitor activity, and customer needs within the territory
- Strong understanding of the UK life science market
- Excellent planning, territory mapping, and time management skills
- Strong commercial awareness and analytical skills for identifying sales opportunities
- Competence with CRM systems and Microsoft Office suite
- Self-motivated and results-oriented with a proactive approach
- Excellent interpersonal and communication skills
- Resilient, adaptable, and able to work under pressure
- Customer-focused with the ability to build and maintain strong client relationships
- Education: Bachelor’s degree in a scientific related field