The Opportunity
We’re looking for a (Senior) Account Manager to join socialed and take ownership of how our work gets delivered as well as leading on new and existing client accounts.
This is not a traditional account management role.
This is an operations-first position focused on:
- Driving internal efficiency
- Ensuring projects land on time and at a high standard
- Creating clarity, structure and accountability across the team for our clients.
You will sit alongside our Head of Production, acting as the conduit between strategy, creative and execution, monitoring and overseeing projects from brief to delivery. You will report to the founders.
You will also take ownership of a number of key client accounts, bringing your experience to our accounts function and acting as a trusted partner to clients.
Your main responsibilities include:
- Delivery / project management
- Internal operations & team productivity
- Account Management
- Quality control & output standards
- Process building & operational reporting to senior management
About Us
We are social thinkers and creative partners to ambitious socially minded brands working primarily with brands across luxury and lifestyle, from high growth tech businesses to household names.
Our belief is simple:
- Social growth is driven by high-quality, social-first content
- Community and amplification happens through creators
- Long-term growth comes from testing, learning, and consistent monthly execution
Who this role is for someone who...
- Has 3+ years in an agency environment (social, creative, production or integrated)
- Is naturally organised, structured and detail-oriented
- Thrives in fast-paced, high-output environments
- Is confident managing both clients and internal teams
- Understands how social/content/production workflows operate
- Is looking for a fast route to an Account Director role in a dynamic environment
- Is comfortable being the person who holds the standard
About you (key traits we’re after)
- Clarity at speed - the ability to cut through to find solutions. Able to operate fast & proactively.
- Accountability - you don’t let things slip and are happy owning team-wide schedules
- Proactivity - you solve problems before they exist
- Calm under pressure - you keep things moving, even when busy
- High standards - good enough isn’t good enough
- Social fluency - able to speak fluently on social / content to act as a trusted advisor to key accounts.
Due to the volume of applications we receive, we will not be able to respond to all applicants. We look forward to reviewing applications and speaking further.