Company Overview
MCS are excited to be partnering with a well-established and highly respected electrical distribution business with a strong heritage and decades of trading success to hire a Internal Sales Manager. The company is known for its reliability, customer focus, and long-standing relationships across Northern Ireland.
The business has grown through both organic expansion and acquisitions and continues to evolve as a leading supplier within the electrical wholesale sector in Northern Ireland.
Roles & Responsibilities
- Lead and manage the Internal Sales team (7 people), ensuring strong performance, collaboration, and accountability across the department
- Oversee day-to-day internal sales activity, including inbound phone orders, trade counter queries, and customer service interactions
- Act as the key liaison between Internal Sales, Head of Operations, Stores, and wider business functions to ensure full operational alignment
- Ensure pricing updates, margin requirements, and supplier-driven changes are accurately implemented and communicated across the business
- Identify opportunities to improve internal processes, workflows, and customer responsiveness
- Support customer retention and contribute to identifying opportunities for new business growth in collaboration with external sales colleagues
- Report directly to senior leadership on performance, challenges, and improvement initiatives
Essential Criteria
- Proven experience in a sales management, internal sales leadership, or commercial operations role
- Strong commercial acumen with a clear understanding of margins, pricing, and supplier/customer dynamics
- Experience managing or supervising teams in a fast-paced customer-facing environment
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- A proactive, solutions-focused approach with a strong sense of ownership and accountability
Desirable Criteria
- Experience within electrical wholesale, distribution, construction supply, or similar B2B trade environments
- Familiarity with trade counter operations or inbound order processing environments
- Exposure to pricing implementation, supplier negotiations, or margin control processes
What's On Offer
- Base salary of £50,000 - £55,000
- Discretionary annual bonus
- 5% employer pension contribution
- Full private medical cover after 6 months
- 21 days annual leave plus Christmas closure (without using holiday entitlement)
How To Apply
- To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on .
- Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs
- MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
- Not all agencies are the sameMCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
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