Roadworker

About The Job

We are currently recruiting for Traffic Officers to be based at the following outstation: Whittlesford – CB22 4NL.

As a Traffic Officer you will provide a customer‑focused service through effective management of the strategic road network as part of a team by dealing with the management of incidents such as road traffic collisions, removal of debris and other unplanned events.

Our Traffic Officers operate 24/7, 365 days of the year so our officers work 6 days on, 3 days off. Consisting of: 3 early shifts (6am‑2.26pm), 3 late shifts (2pm‑10.26pm), 3 rest, 3 cover (can be any of these shifts), 3 nights (10pm‑6.26am), 3 rest.

The starting salary for this role is up to £37,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £39,262.50 after 9 months probation.

Responsibilities

• Respond and resolve incidents using safe and timely action, including deploying traffic management and working collaboratively with colleagues, emergency services and other responders.
• Work within a team to contribute proactively and achieve required performance targets.
• Communicate using a range of technologies including radio and mobile telephony to provide accurate and timely scene updates to colleagues, partners, stakeholders and customers.
• Take personal responsibility for the safety of self and others by reporting and acting on any potentially unsafe activities or conditions.
• Maintain records of vehicles and equipment.

Qualifications and Requirements

• Full driving licence with no more than 3 points, both during application and employment.
• Live within one hour's commutable distance of the vacancy location.
• Experience of motorway driving.
• Knowledge and experience of contributing to safety in the workplace.
• Provide and deliver high‑quality customer service.
• Self‑motivated team player.
• Experience of working successfully unsupervised.

About Us

Here at National Highways we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

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