At KFH we are looking for a Senior Property Manager to join our Lettings Property Management team in Wimbledon.
What’s the role?
As a Senior Property Manager, you’ll be responsible for managing a portfolio of properties while delivering an exceptional customer experience. You’ll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service. This is a full‑time role, based in our Wimbledon Head Office, working Monday – Friday. £36,000 base salary + bonuses.
Key tasks will involve:
- Managing high‑value property portfolios with a strong client and tenant focus.
- Providing tailored recommendations and solutions to clients and tenants.
- Visiting properties regularly and liaising with contractors, clients, and tenants.
- Handling maintenance requests, safety inspections, and compliance documentation.
- Overseeing deposit returns, insurance claims, and refurbishment projects.
- Ensuring licensing, utility billing, and council tax obligations are met.
- Collaborating with colleagues and supporting the wider team.
- Producing client reports and maintaining accurate records.
- Escalating complex issues to your line manager when needed.
What can you bring to the role?
- A strong background in residential property management, managing a portfolio of 100+.
- Excellent communication skills – confident, clear, and professional.
- Experience managing third‑party contractors and resolving issues efficiently.
- Great attention to detail and a proactive, solutions‑focused mindset.
- ARLA qualification.
- Data savy, able to keep accurate data and report on this.
- The ability to stay organised and resilient under pressure.
- Experinece with Reapit, Fixflow or similar PM CRMs is desirable.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
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