Administrator

Customer Order Administrator

Peterborough (Hybrid – 3 days onsite per week)

Pay rate: 13.49ph

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team. This role is on a 6-month temporary basis, based in Peterborough.

This is a great opportunity for someone with strong administrative or order processing experience who enjoys structured, detail-focused work and thrives in a busy environment.

This role is non-customer facing and focuses on ensuring accurate and timely processing of customer orders and supporting data administration across the full order lifecycle.

Key Responsibilities

• Process customer orders accurately and within required deadlines
• Manually allocate parts to customer orders in internal systems
• Prepare export and shipping documentation
• Support data entry across the order lifecycle (new customer setup, credit/debit admin, etc.)
• Maintain and cleanse system data (customer records, pricing, order holds, etc.)
• Produce and distribute standard internal reports
• Carry out general administrative tasks (filing, scanning, documentation)
• Identify and Escalate issues or exceptions appropriately
• Highlight process improvement opportunities to the Team Coordinator

We are looking for someone with experience in order management, administration, or transferable data processing roles, with strong attention to detail and high accuracy. The ideal candidate will be comfortable working in structured, repetitive tasks, have good Microsoft Office skills (especially Excel, Word, and Outlook), and be organised, reliable, proactive, and able to follow procedures and meet deadlines.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

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