Overview
Kings Oak & Cavell Hospitals in Enfield are part of Circle Health Group, a leading independent healthcare provider. The role is 37.5 hours a week, permanent, with a salary up to £26,000 per year (depending on experience, training and qualification).
Duties Of This Role Include
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any bookings received via email.
- Maintain knowledge of the Health and Safety at Work Act and ensure appropriate health and safety measures are taken for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
- 25 days holiday per year plus bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced maternity, paternity and adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all colleagues. We actively seek candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.
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