Duty Manager

About this role

At Clements Hall

Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity five times a week.

The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.

Key responsibilities and qualifications

• Have experience in a supervisory role at a busy leisure centre.
• Be able to lead and motivate a diverse team fully embracing our company values.
• Be focused on high customer service standards.
• Have excellent verbal, written and IT communication skills.
• Create an environment where colleagues can achieve their full potential.
• Have a proven track record in cost control and driving income in all areas of the business.
• Demonstrate exceptional time management and deadline compliance.
• National Pool Lifeguard, First Aid at Work & Pool Plant Operator qualifications are desirable.
• Position involves day, evening and weekend work, including public holidays, and will require a DBS to be completed prior to starting.

Benefits

Competitive salary and opportunities for development. Work in a vibrant, exciting and friendly environment. You and a partner/children will also receive free membership to our 220+ centres nationwide.

Everyone Active is an equal‑opportunities employer and an Investors in People organisation, committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

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