Contract Duration: 6 Months
Rate: Market Rate (Inside IR35)
Role Overview
The Senior Business Analyst will support the CIO Delivery function in delivering complex, cross-functional telecom programmes. The role involves defining business analysis approaches, gathering and managing requirements, and ensuring end-to-end traceability across the project lifecycle. The BA will also lead or support BA workstreams and work closely with stakeholders across multiple business areas.
Key Responsibilities
- Lead business analysis activities within complex programmes or projects
- Define scope, objectives, benefits, and analysis approach
- Plan BA workstreams including deliverables, tasks, timelines, and resources
- Elicit, analyse, and document business and functional requirements
- Facilitate workshops with stakeholders across multiple business areas
- Manage requirements lifecycle with full traceability and change control
- Support process modelling, redesign, and improvement activities
- Collaborate with IT and delivery teams to ensure solution alignment
- Lead or support BA teams and ensure quality of outputs
- Conduct impact assessments across financial, operational, and technical areas
- 3–10 years Business Analysis experience in complex commercial environments
- Strong experience in telecoms, media, or large-scale organisations
- Proven delivery of end-to-end business change projects
- Experience with Waterfall methodologies (Agile desirable)
- Strong stakeholder management and communication skills
- Ability to define BA approaches and manage full workstreams
- Experience with requirements modelling and documentation
- Strong analytical, facilitation, and presentation skills
- Business/IT degree or equivalent
- ISEB / CBAP / CCBA certification
- Domain knowledge in B2B, Mobile, Connectivity, or Billing
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