Reporting directly to the Strategic & Global Accounts Manager, the successful candidate will pro-actively liaise with internal business units and regional account managers to assist in securing and growing volume across multi-trade tenders from the FFWD, NVOCC and BCO segment. The coordination, submission, and negotiation of tenders will be supported by internal analysis to aid strategic thinking based on tenders won, lost and/or declined so we can populate opportunity and target pipelines.
The successful applicant will offer strategic thinking, long term planning and logistics solutions to the client base. The preparation of high-level reporting and analysis to develop new clients and opportunities, whilst shaping the strategy to drive increased sales of all MSC products.
How you will help us and what you can expect
- To promote the MSC brand values through strong customer contact and development.
- Establish, lead and maintain key target accounts, nurturing and developing them to grow volume support across various trade lanes.
- Work closely with the Trade desk, wider sales team and supporting business units.
- Aid in the acquiring of new clients to the business through the administrative support provided to the team.
- Engage directly with clients, maintaining proactive relationships.
- Coordination and completion of multi-trade tenders with 100% accuracy within agreed deadlines.
- Pro-active follow up of tender submissions and maintenance of internal reporting systems to establish if secured, and where not secured to understand and communicate reasons why to key internal stakeholders.
- Working closely with origin/destination agencies to develop push-pull strategies.
- Monitor customer performance and preparation of KPI statistics for VIP customers.
- Day to day administration to support inbox handling and ad-hoc tasks arising.
- Contribute to a positive work climate through a flexible attitude to work, supporting colleagues and living MSC's brand values.
Skills and experience you’ll bring to us
- Excellent written, verbal, and presentation skills, including the ability to analyse and present data effectively.
- Proficient in Microsoft Office programmes, including Excel and PowerPoint.
- Proactive, analytical, and results-driven, with the ability to prioritise effectively within deadlines.
- Excellent attention to detail for handling complex tender documents.
- Collaborative and solutions-focused approach, able to build positive working relationships across all departments and levels.
- A positive approach to resolving issues.
- Drive to proactively identify and secure new business.
- An understanding of major trades routes and supply chain logistics.
- Communicator and sound negotiator, that can "hunt" for potential new business.
What we offer
- Private Health Care for everyone from day 1 (non contractual)
- Life Assurance – 4x salary
- 22 days + a day to take on Christmas Eve or New Year’s Eve
- Free parking
- Discounted gym membership
- Cycle to work scheme
- Flu vaccines and eye care vouchers
- Buy or sell holiday scheme
- Christmas club saving
- MSC Cruises friends and family discount
- Full induction day and training provided
- Learning and development opportunities
- Dress for the day policy/modern office environment
What working for us means
We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers.
We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment.
Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support; enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches.
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