Transport Markets Director
Background And Context
Tech for good. Beyond payments. We are a trusted partner delivering secure digital services for consumers and citizens. Our activities have the potential of generating a positive impact by addressing some of the most pressing challenges in our society. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
Transport and Mobility Pillar
Our End‑to‑end Digital Services With Technology Products, Data And Expertise To Address Customer Challenges And Priorities. We Support Our Customers’ Digital Transformation With The Creation Of Innovative Solutions, Leveraging Our Products, Bringing Specialist Expertise And Sharing Experience Across Sectors. Inside MeTS, The Transport And Mobility Pillar Has a Mission To Power Journeys And Movement Worldwide, Connecting People Wherever And However They Need To Travel, Whilst Prioritising Customer Satisfaction And Social Empowerment Of Our People. The “Transport And Mobility” Pillar Covers The Following Segments:
- Transport Retail: connecting people to transportation systems to improve their daily lives
- Mobility Orchestration: Integrating transport modes to make MaaS a reality
- Transport Operations: delivering The Time Promise™ by connecting the right people to the right assets
- Settlement and Specialist services: providing large scale critical platforms to keep transport on the move
Role Overview
Within the UK&I Sales and Business Development team, the Transport Markets Director leads our work in setting out our vision for transport, stakeholder engagement, managing the supporting organisations, and supporting the business development and bid teams. The Director reports to the UK&I Sales & Business Development Director and works with the business development, product teams, and marketing and communications team to ensure high‑quality engagement, communication and relationship development to grow the existing customer base, develop new opportunities, and provide competitive insights.
Your Day-to-day Responsibilities Include
- Evolving the Worldline UK&I Transport vision and story, working closely with the CEO of Transport & Mobility, the Product Teams, and the Sales and Marketing organisation, amongst other key stakeholders
- Managing and supporting stakeholder engagement with national and regional government, political stakeholders, government departments, senior industry figures and existing and prospective customers
- Directing, leading and setting objectives for Worldline’s supporting and trade organisations (including Madano, RIA and ITS UK) to contribute to a culture of growth through the generation of new business
- Developing and managing stakeholder mapping and subsequent communication and ‘message’ planning with stakeholders at all levels
- Working with the business development community and bid teams to support the highest quality bids and tenders, including drafting sections and executive summaries
- Building strong relationships across the political and industry landscape, influencing decision‑making, raising awareness of Worldline’s business, and gathering intelligence that will inform our market engagement
- Working effectively across internal teams to enable the best combination of skills, abilities, talents and experience to be applied to opportunities as they arise or are developed
- Working closely with the marketing and communications team to ensure consistent and relevant messaging and presentation of Worldline’s capabilities and achievements to the market and stakeholder arena
- Representing Worldline at events, conferences and media appearances when required
- Maintaining a good knowledge of the competitor landscape, product portfolio and trends in the UK&I
- Making it easy to do business with Worldline
Signs of Success
- Known across the industry and recognised as a thought leader with a strategic view and mindset
- Identifying early national and regional trends and programmes, aligning them to or helping adapt Worldline’s messaging, and influencing requirements in Worldline’s favour
- Acting as a motivational leader in the business development sector, working proactively with direct reports and the wider team to overcome obstacles
- Recognised as an excellent relationship builder with a network extending across government and regional authorities
- Collaborating with business development colleagues to identify and develop adjacent opportunities
- Taking a grandstand view of the present and future market, pulling together and analysing disparate intelligence, and interpreting that intelligence to identify opportunities and communicate with the rest of the business development team
Skills We Can’t Do Without
- Experience creating and holding a “trusted advisor” role within large complex business environments and evidence of relationship results, for example in business consulting
- Demonstrable experience of effective communication tailored to influencing and eliciting customer needs and subsequently actioning
- Clear experience of planning and delivering stakeholder engagement and message‑delivery plans that demonstrably change perceptions, opinions and break down preconceptions
- Excellent written and verbal communication skills
Skills We’d Like
- Experience working within a complex and matrix organisation and presenting to C‑suite stakeholders internally
- Strong mentoring and development skills for other team members
- Experience managing a portfolio of large strategic accounts and working with clients on their challenges, ideally in the transport vertical
- Strong understanding of financial management including budgets, P&Ls, and development of costed business cases and return on investments
More Reasons to Join Us
In addition to joining a global leader in digital transformation, you can expect an excellent range of benefits. These include a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme, and many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services. Our values are Innovation, Cooperation, Excellence and Empowerment, which are reflected in our daily work. We have comprehensive training and development programs in place to help you grow and develop your career.
Equal Opportunity Employment
Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.
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