Senior Change Manager (Digital Education)

About us:

The Senior Change Manager (Digital Education) role sits within Digital Education, a division of King's IT.

The purpose of the Digital Education team is to improve the digital experience for staff and students by providing pedagogic and technological expertise in learning technologies. DigiEd has a university‑wide remit on innovative, sustainable, and scalable technology to support the student and staff learning and teaching experience.

About the role:

The Senior Change Manager (Digital Education) will lead institution‑wide Digital Education change initiatives, designing and delivering engagement, communications, and training strategies, ensuring consistent faculty engagement with and adoption of institutional priorities. Example initiatives include enhancing virtual learning environment (VLE) content via the introduction of institutional templates and embedding standardised assessment workflows for faculties and departments.

The Senior Change Manager (Digital Education) will create change management plans that include impact assessments, sponsor roadmaps, resistance, and communications plans. These initiatives require significant cultural and operational change. You will work closely with digital education colleagues, Professional Services teams and academics to understand local needs, build commitment, and embed change initiatives. Additionally, the role involves coaching and guiding stakeholders through the phases of change and embedding awareness of digital education change initiatives.

This is a full‑time post (35 hours per week) and you will be offered a fixed‑term (2-year) contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Educated to Degree Level standard or equivalent relevant experience.
• A Prosci or equivalent change management qualification.
• Solid knowledge and understanding of change management methodologies, tools and techniques. Prosci is King's chosen methodology.
• Experience as a change manager on transformation projects.
• Excellent interpersonal skills and the ability to establish effective working relationships in a complex/academic working environment.
• Strong interpersonal and teamworking skills, with tact, diplomacy and perseverance.
• Excellent communication, facilitation and presentation skills, including an ability to tailor communications to varying audiences and stakeholders.
• Positive approach to problem‑solving with the ability to prioritise a varied workload; maintain deadlines and ensure attention to detail in all professional activities.

Desirable criteria

• Experience within the Higher Education sector or similar.
• Understanding of the underlying pedagogy of digital education.
• Familiarity with the SAFe Agile methodology and processes.

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive, and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfill our duties to eliminate unlawful discrimination, harassment, and victimisation and to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university is to create spaces where a wide range of ideas, including controversial ones, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

We ask all candidates to submit a copy of their CV and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

#J-18808-Ljbffr