Kersia, a global leader in biosecurity and food safety incorporates Holchem Laboratories Limited, specialist manufacturers of detergents and disinfectants. Kersia provide a unique technical hygiene service to the Food, Beverage and Service Industries. Consistent growth and investment has enabled the company to develop into one of the UK’s leaders in this market sector working in partnership with both blue chip and Independent Companies.
Role Summary
We are recruiting for a Technical Sales Consultant to join our Brewery & Beverage (B&B) Division. The successful candidate will be responsible for:
- The servicing and support of the end user customer accounts. In this case 3 days / week will be spent in one very large brewery
- Maintaining and increasing the sales of company products.
- The management of the customer accounts, keeping company management informed of relevant issues.
- Operating within the agreed structured site support plans applied to each customer.
- Maintaining both company and customer paperwork systems.
- Proactively providing effective advice and practical assistance to customer problems.
- Giving sales presentations and preparing proposals following company policy and guidelines.
- Working as part of a team, working with the field-based team, head office support staff and management.
- Training of customer staff both in the classroom and hands on for chemical safety and product applications.
- Providing audits of customer sites in line with the company audit format.
- Ensuring that the full technical service packages are implemented in customer sites.
- Chemical strength testing and monitoring at customer sites.
- Maintaining both the CRM system and supporting service planner.
Key Skills / Attributes / Core Competencies
- Have experience and knowledge of the brewing and beverage industry, ideally having worked in Quality Control or a Technical role.
- Have a good basic knowledge of microbiology, engineering and detergent chemistry.
- Hold or be willing to work towards a recognized IBD qualification or similar.
- Ability to plan for and manage multiple priorities.
- Full driving licence.
- Ability to continually improve quality and effectiveness in all activities.
- IT literate with a good understanding of Microsoft Office (Word, Excel, PowerPoint).
- Excellent interpersonal skills to facilitate communication between teams and with customers and colleagues in person via email and over the phone.
- Flexibility with the ability to work as part of a team but also on own initiative.
- Ability to generate new business and maintain customer relationships.
- Organised and efficient to meet deadlines and deliver objectives.
- Calm and confident with problem solving skills.
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