We are currently recruiting for a
Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents.
Key Responsibilities- Manage a portfolio of residential properties within a defined patch
- Act as the main point of contact for tenants, providing advice and support
- Handle tenancy management issues including sign-ups, renewals, and terminations
- Manage rent arrears and support income recovery
- Investigate and resolve anti-social behaviour (ASB) cases
- Conduct property visits and estate inspections
- Work closely with internal teams and external agencies
- Ensure compliance with housing policies and relevant legislation
About You- Previous experience in a Housing Officer or similar role
- Strong knowledge of tenancy management, ASB, and rent arrears
- Excellent communication and interpersonal skills
- Ability to manage a varied workload and prioritise effectively
- Experience working with housing management systems
- Full UK driving licence (desirable depending on role)
If you have the relevant skills then please apply today!