Hospitality Supervisor, Stadium of Light

The opportunity

Delaware North UK is hiring casual Hospitality Supervisors to join our team in time for the 2026-2027 football season at the Stadium of Light, in Sunderland, Tyne and Wear. In this electric environment, there are always opportunities to thrive. As an Assistant Hospitality Manager, you will be supporting the Hospitality Manager to lead team collaboration and operational strategy to deliver first‑class dining experiences and drive outstanding services for our guests. If you are the Hospitality Supervisor we are looking for to share our vision for operational excellence, take a shot at your career with us and lead energetic and diverse teams in an incredible setting. Join our team in this electric atmosphere and apply now to kick off your new career.

What We Offer

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• Competitive weekly pay
• Flexible hours, choosing part‑time shifts including evenings and weekends that suit your lifestyle
• Free meal on event days
• Experience in a dynamic workplace hosting major national and international sporting events and concerts, including Premier League football and concerts, with many more events coming in 2026

What will you do?

• Collaborate with the Hospitality Manager to support training new team members, leading a strong hospitality frontline, and promoting excellent guest service in a Tommy Banks Michelin star restaurant.
• Elevate the guest experience, delivering top‑tier service and satisfaction.
• Support in the efficient handling of guest enquiries.
• Effectively support operational excellence, including inventory, staffing, and performance metrics.
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence.

More About You

• No degree required.
• Experience supervising and leading large hospitality teams.
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments.
• Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast‑paced environment.

Who We Are

In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at top‑flight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000‑seated stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the Supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that last a lifetime. Our business is all about people, and that includes you. At Delaware North, you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.

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