Business Development Manager – New Business (Retail EPOS & Payments)
Location: Remote - UK
Reports to: Product Director, Swan Retail
About Swan Retail
Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back‑office software solutions to multi‑site and independent retailers across the UK.
Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front‑of‑house EPOS, robust back‑office management, omni‑channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept.
With over 20 years of product evolution, Swan is a mature, feature‑rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations.
Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment.
The Role
We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail.
This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors.
While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape.
You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well‑structured, commercially sound deals.
What You’ll Be Doing
- Driving new business acquisition across key retail verticals
- Identifying market opportunities through networking, outreach, and targeted campaigns
- Managing the full sales cycle from first contact through demo, proposal, negotiation and close
- Responding to RFPs and structured tender processes
- Delivering product presentations (remote and in person), supported by product and implementation teams
- Building professional relationships with retail decision‑makers
- Creating development plans, sales forecasts and revenue projections
- Working closely with marketing and SDR teams to maximise campaign performance
- Accurately managing pipeline and activity within HubSpot
- Meeting agreed quarterly revenue and new logo targets
Required
- Proven success driving new business growth within IT, Tech, SaaS, or Retail Software
- Strong commercial and technical awareness
- Experience managing full sales cycles, including RFP processes
- Strategic and analytical thinking skills
- Strong forecasting and pipeline management capability
- Organised, structured and target‑driven
- Experience using CRM systems (HubSpot preferred)
Desirable
- Background in retail software, EPOS, or e‑commerce solutions
- Experience selling into fashion, department stores, furniture, or specialist retail sectors
- Experience within a PE‑backed or scale‑up environment
- Strong professional network within retail
- Excellent negotiation and stakeholder management skills
Why Join Swan Retail?
- Join a growing retail technology brand within ClearCourse
- Strong marketing investment and SDR support
- Full product and implementation backing during the sales process
- Clear, structured targets and uncapped commission with accelerators
- Opportunity to grow within the wider ClearCourse retail portfolio
- Competitive base salary with uncapped commission
- 25 days holiday plus bank holidays
- Hybrid and flexible working options
- Private medical cover
- Health cash plan
- Life assurance
- Access to the Calm wellbeing app
- Perkbox employee benefits platform
- Enhanced parental leave
- Cycle to work scheme
- Volunteering days
- Employee Assistance Programme
- Ongoing learning, development, and career progression across the ClearCourse Group
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