Business Development Manager
Salary: up to £68,000 (dependent on experience)
Location: Uxbridge, UK
Benefits
- Private Healthcare after 12 months of continuous service
- Employee supported volunteering
- Enhanced family leave provision
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Mentoring support and training initiatives
- Access to state‑of‑the‑art technology
- Global presence and opportunities worldwide
- Long Service Programme
Position Overview
The Account Manager, Business Development EMEA will help to communicate and grow the Encore brand within the live conference & events sector across the UK and beyond. Identifying unmanaged/prospect clients and initiating their Encore journey and developing a pipeline of prospect accounts. In collaboration with the wider Sales teams this position will drive innovation in our sales approach to new clients and improve demand generation & win rate.
The Account manager, Business Development will focus on developing and deploying sales best practice, to support demand generation and pipeline development.
This position will report to the Senior Director of Strategic Sales & Growth EMEA.
Key Job Responsibilities
Sales Content Development
- Liaise with Marketing teams to maintain and optimise content to improve sales quality and effectiveness.
- Develop enhanced intel on Encore clients to support marketing with improved communications.
- Maintain and optimise CRM data.
Demand Generation
- In collaboration with wider Sales teams identify lead prospects and develop a pipeline of Corporate & Agency clients to increase Encore Brand awareness and prospect accounts.
Customer Experience
- Guides the development and innovation of the company adopted sales standards for proposals, presentations, sales processes, demos, CRM and sales best practice to improve our sales conversion and customer experience.
- Works cross‑functionally to enhance and build upon our creative innovative standards, ensuring we provide the best possible customer experience across our organisation.
- Oversees the remote account management of prospect customers managing the customer journey between prospect client to GSO Account.
CRM & Sales Performance Insights
- Implements Data Hygiene processes to help ensure we maintain accurate database, and complies with SOPs and Data entry requirements.
Job Qualifications
- Study of business administration / communication sciences or equivalent experience required.
- 5+ years of experience in sales, business development, proposal development, proposal management; proven track record of successful proposals experience planning, producing and delivering customer facing documents within a complex business environment.
- 2+ years of leadership or management experience.
- Prior sales experience in event technology and hospitality experience preferred.
- Knowledge of sales process required in addition to the ability to read and decipher financial reports and records.
- Technical aptitude, computer proficiency and CRM knowledge required; prefer knowledge of MS Office (Word, Excel, and PowerPoint).
- Experience in managing direct reports and working within a team environment.
- Strong strategic and tactical problem solver.
- Excellent written and verbal communication skills.
- Works well under pressure with project timelines and multiple deadlines.
- Builds relationships and works collaboratively with team members at a variety of levels across the organisation.
- This leader must be able to execute the current process while preparing to solve future needs.
Competencies
- Ownership
- Manages Complexity
- Business Insight
- Strategic Mindset
- Collaborate
- Organisational Savvy
- Drives Results
- Plans and Aligns
- Instils Trust
- Drives Engagement
- Develops Talent
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