Our client is a brand and creative agency. This role sits at the centre of operations, delivery and team coordination, ensuring the business runs efficiently while supporting sustainable growth.
Key Responsibilities
- Managing project and client contracting processes including MSAs, SOWs and related documentation
- Overseeing the company’s project management and reporting systems to ensure accurate forecasting and visibility across projects
- Collaborating with project teams to track timelines, priorities and delivery milestones
- Supporting leadership with research, reporting and preparation for executive meetings
- Managing relationships with key external partners, including IT and operational suppliers
- Supporting recruitment, resourcing and overall team coordination
- Leading onboarding and offboarding processes for employees and freelancers
- Acting as a trusted operational link between the team and senior leadership
- Supporting internal processes that improve collaboration, clarity and operational efficiency
- Helping maintain sustainability initiatives and certification requirements
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