The Benefits
- Health and Wellbeing Plans – including our family-friendly maternity policy.
- Flexible financial support with instant access to earned and authorised wages.
- Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
- Full induction, ongoing training, and structured career development to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards - celebrating your achievements.
The Role
We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
People we’re looking for
- Friendly, approachable, and professional in all interactions.
- Keen to learn, grow, and contribute to a positive team culture.
- Experienced in customer-facing roles or interested in building those skills.
- At least 18 years old – licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
- Door Supervision licence holders.
Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
Your core responsibilities will include
- Offering guidance, information, and a friendly face as a first point of contact for Visitors & Patients.
- Ensuring the safety and security of Staff, Patients & Visitors.
- Being a smart, approachable, and proactive presence as a security representative.
- Managing and responding to incidents effectively while remaining calm under pressure.
- Conducting security patrols, managing access points, and deterring unauthorised activity.
- Building strong relationships as part of a supportive and professional team.
Purpose of the Role: To ensure all visitors, staff & patients remain safe and to create a welcoming environment in a busy NHS hospital.
Varying shift patterns 4 on 4 off covering days, nights & weekends.
Person Specification
- Always have an enthusiastic demeanour.
- Must have a pro‑active attitude in everything you do – solve the problem before it is raised.
- Be able to work with all partner Service providers to present a unified team.
- Exceptional customer service skills including the ability to assist all visitors in a helpful, courteous and confident manner.
- Good communication skills with the ability to communicate clearly and logically in face to face situations with the client and staff.
- Appreciation of the need for safe working practices with the ability to implement company policy and procedure and ensure it is adhered to at all times.
- Personal presentation to a high standard at all times.
Equality, Diversity, and Inclusion
At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.
We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.
We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
#J-18808-Ljbffr