The Flagship Visual Merchandising Lead is responsible for leading the in-store execution of Gant's brand vision through best-in-class visual merchandising, styling, and team development. This role supports sales and profitability by elevating the customer experience, maintaining global VM standards, and training the store team on brand, product, and presentation knowledge.
About the team
As part of the Retail Team in our Flagship store you will play a key role as the face of Gant to our customers. We expect you to deliver a premium and enriching experience for each customer visiting the store. You will be part of a high-performing team that has an enthusiasm for fashion and the preppy lifestyle. You appreciate the challenge of achieving top results and can deliver continuous improvement. As a team we work to create an exceptional experience for our customers and always meet or exceed our sales targets.
Responsibilities
- Champion a customer-first mindset by delivering a consistent and inspiring brand experience aligned with global VM direction.
- Lead all aspects of in-store visual merchandising, including styling, zoning, floor moves, and window installations.
- Deliver ongoing training and coaching for store teams on VM standards, product knowledge, and commercial best practices.
- Use commercial data and sales insights to inform floor layout decisions and identify trading opportunities.
- Collaborate closely with the Experience VM Training Team, Store Manager, and retail leadership to align visual execution with business priorities.
- Plan and execute seasonal window installations and key floor changes in line with global campaign launches.
- Provide clear and actionable VM feedback to store teams - both verbally and in writing.
- Maintain VM standards across all departments and ensure fixtures and equipment are clean, organised, and in working order.
- Capture and upload weekly store images on Yoobic for feedback and performance tracking.
- Support local in-store events and CTC presentations with exceptional visual merchandising.
- Promote best practice through GANT Academy and contribute to creating a culture of continuous learning.
- Ensure all visual communication and execution is aligned with GANT's 4C values and brand DNA.
- Flexibility to work occasional night shifts during key set-ups or window changes.
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