Sales Consultant

Sales Consultant

Location: Marlow

Salary: £27,000 - £28,000 per annum

Job type: Full Time, Permanent

Working Hours: Showroom Opening hours are 9.30am - 5.30pm Monday to Saturday. Closed on Sundays and Bank Holidays. Showroom employees will have one weekday off each week.

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 16 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Marlow Showroom.

Responsibilities

• Provide customer service and support for clients, guiding them through the buying process from first visit to aftercare.
• Provide expert advice on product range, meet design brief, offer consultative solutions.
• Seek solutions for customer tile projects, selecting best products.
• Build client relationships; track sale from enquiry, secure order, organise delivery.
• Work as part of a fast‑paced team offering product and technical advice.
• Answer customer calls, confirm orders, handle email inquiries, process payments.
• Arrange sample dispatch, chase sales leads, provide aftercare service.

Qualifications

• No prior industry experience required; training provided.
• Creative flair with eye for colour is an advantage.
• Self‑motivated, sales‑driven, able to prioritise tasks.
• Excellent communication skills, both written and verbal.
• High levels of organisation and computer literacy.
• Basic maths skills.

Benefits

• Competitive salary.
• 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service.
• Day off on birthday each year after qualifying.
• Public / Bank Holidays and Christmas Eve off each year.
• Employee Assistance Programme.
• Access to trained Mental Health First Aiders.
• Cycle to Work Scheme.
• Optional Pension Scheme.
• Company sick pay after qualifying period.
• Death in Service benefit.
• Private Health Care after three years’ service.
• Free eye test every two years for employees using display screen equipment.
• Employee Discount.
• Travel costs when travelling beyond remit.
• Access to perks and discounts through Bright HR app.
• Induction and training.

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