Process & Accountability Manager
Job Location City: Ipswich
Country/Region: United Kingdom
Contract Type: Permanent Contract
Pole: TRAVAUX PUBLICS (AP003)
Full/Part Time: Full Time
Remote/Onsite: Hybrid
Travel Requirements: Occasional travel
Requisition ID: 2363
Information at a Glance
Be part of this 'once in a generation' project that will deliver clean energy to 6 million homes for the next 60 years. Sizewell C will see the creation of a 3.2-Gigawatt nuclear power station on the Suffolk coast to provide reliable load low-carbon electricity.
The Civil Works Alliance is an extended delivery enterprise involving Sizewell C and three international construction companies: Balfour Beatty, Bouygues Travaux Publics and Laing O'Rourke.
We are more than just an alliance, we are bringing together a single delivery organisation with years of learning and experience from other major complex infrastructure programmes worldwide.
We are searching for a Senior Process & Accountability Manager to join the CWA (Civil Works Alliance), as we take on one of the UK's most ambitious infrastructure projects-supporting the delivery of Sizewell C. This 3.2-gigawatt power station will generate low-carbon electricity for six million homes and play a crucial part in our sustainable energy future for decades to come.
If you excel at turning complexity into clarity, embedding accountability, and driving real change across large organisations, we want to hear from you.
What the role involves:
- Supporting the lead to design and map CWA's key processes, translating them into clear, visual flows and practical "how to" guidance within the Integrated Management System
- Defining and developing Integrated Management System controls, including procedures, templates, and guidance rooted in operational reality
- Identifying critical processes for deeper analysis, standardisation, and continuous improvement
- Producing process maps and swim lanes that make ways of working easy to understand across the alliance
- Developing concise checklists and guidance that bring complex system requirements to life in a practical, user-friendly way
- Regularly reporting progress on deliverables and programme performance to the lead, highlighting both achievements and areas for attention
- Supporting the creation and maintenance of accountability frameworks (such as Linear Responsibility Matrices) to clarify ownership and responsibilities across delivery sections, functions and with stakeholders
- Driving the implementation and adoption of processes and accountabilities across the CWA, ensuring these frameworks are truly embedded in daily delivery
- Leading and facilitating cross-functional workshops, ensuring alignment across multiple teams and surfacing both opportunities and challenges for improvement
- Consistently identifying opportunities to refine systems and processes, ensuring best practice and a culture of continuous improvement
What we are looking for:
- A BSc degree in engineering or science
- Experience working in large-scale, complex organisations
- A broad understanding of organisational functions-such as Finance, Health & Safety, ESG, Project Controls, Commercial, HR-and delivery areas including Pre-construction and Logistics
- Demonstrated experience mapping, developing and presenting controls across multiple functions
- Proven experience using RACI and similar frameworks to define clear ownership and accountability
- Senior stakeholder management capability, with strong interpersonal skills
- High proficiency in using visual management tools such as Visio to map and communicate processes
- Experience as a confident facilitator able to lead productive workshops with diverse audiences
- Formal certification in LEAN/AGILE and Change Management is highly advantageous
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