About the Role
Fuse is looking for an experienced Account Manager who thrives within a fast-paced agency environment.
Responsibilities
- Assist the Account Director in delivering Ticketing & Guest communication solutions for a high-profile client.
- Support the implementation, testing, rollout, and management of the client’s Guest Management Systems.
- Order, allocate, and distribute tickets across multiple UEFA Club Competitions.
- Provide training and ongoing support to the ticketing team and client Ticket Managers.
- Ensure ticket ordering via UEFA platforms meets all deadlines.
- Collaborate with UEFA and the marketing agency throughout the season to manage multiple match days.
- Maintain accurate project management tools and communicate progress to stakeholders.
- Support internal and external meetings, including rooms, diary invites, agendas, and minutes.
- Manage budgets: complete timesheets, raise POs, track invoice payments, and update internal budgets.
- Identify efficiencies and recommend operational improvements.
- Support wider event project teams in hospitality, production, logistics, and content as needed.
- Collaborate with internal teams to ensure cohesive and integrated execution.
Desired Skills & Experiences
- Experience in relevant roles, preferably with an agency background.
- Passion for sport and entertainment.
- Experience with online ticketing portals and guest management systems.
- Client management experience and strong relationship-building skills.
- Excellent written and verbal communication.
- Proficient in MS Office: Word, Excel, PowerPoint.
- Process-driven with attention to detail.
- Ability to multitask and focus on solutions.
- Positive, friendly attitude.
- Bonus: Experience working with international clients.
Location & Working Conditions
- Full-time role based in the London office with occasional UK/International travel.
- On-site work at events and weekend work may be required.
- Flexibility to work remotely as needed.
- Must be eligible to work in the United Kingdom.
#J-18808-Ljbffr