Service Adviser

Service Advisor(No Shifts, Evenings or Weekend Work)

Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area. Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.

Role -Service Advisor

• Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
• Provide a professional and welcoming experience from vehicle check-in through to handover.
• Accurately record customer concerns and communicate technical information clearly to workshop technicians.
• Handle complex queries, complaints, and escalations, ensuring timely resolution.
• Liaise closely with the workshop controller to manage workflow and meet promised delivery times.
• Books MOTs as required.

Rate & Benefits Service Advisor

• Salary £30,000 - £35,000
• Paid overtime
• Company pension
• Sick pay
• Employee discount

For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.

C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.

C-Tech Recruitment are acting as an employment agency for permanent recruitment. By applying for this job you accept our processing terms, full details of our privacy policy can be found on our website.

Skills:
Contact customers Customer Service Administration Customer Service Telephone Manner Telephone Skills Contacting customers

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