Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce)
Digital Platforms Business Analyst, client facing. Remote working, home based with client workshop facilitation, London & Paris.
Leading provider in the retail and consumer products sectors, delivering next-generation Agentic AI and eCommerce solutions to high profile brands.
Experience
- Fluent French speaker (written and spoken) essential
- Familiarity with customer-facing digital platforms, Digital Commerce, AI solutions
- Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases
- Conduct client interviews and facilitate workshops to capture functional and non-functional requirements
- Advise and consult with stakeholders and share best practice across eCommerce, Agentic AI and digital platform principles
- Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints
- Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development
- Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms
Qualifications
- Experience working in a professional consulting environment
- Track record as an Agile Business Analyst in a customer facing eCommerce or digital platforms role
- Exposure to Agentic AI, conversational AI or AI-driven commerce experiences highly desirable
- Experience working with enterprise clients
- Solid experience in workshop facilitation and discovery phases.
- Experience with leading eCommerce and digital platform technologies (eg commercetools, SAP Commerce Cloud (Hybris), BigCommerce, Salesforce Commerce Cloud)
- Omni-channel experience
- Experience working in agile development environments.
Initially 6 months contract, with some trips to Paris for discovery, otherwise remote / hybrid working.