Receptionist / Client Support Executive (All Levels)

Receptionist / Client Support Executive (All Levels)

Central London

£30,000 – £39,000 (depending on experience)

Monday to Friday (40 hours per week, shifts between 07:00–18:00)

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging.

We embrace diversity and believe in treating everyone equally, ensuring everyone has the same opportunities to grow, develop and progress in their careers.

What’s in it for you?

• Clear progression opportunities across reception, client services and leadership roles
• Exposure to a premium, corporate environment
• Monday to Friday working pattern
• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour employee support helpline
• Access to “Choices” – discounts across retail, hotels, cinemas and more
• Ongoing training and development through the Portico Training Academy

The Role

Portico is recruiting for a Receptionist / Client Support Executive to join our team across the UK

This opportunity is open to candidates at all levels, from those starting their career in reception through to experienced client support team members looking for their next step.

You will play a key role in delivering a first-class client and guest experience, acting as the face of the business and ensuring every interaction is professional, seamless and memorable.

Key Responsibilities

• Provide a warm, professional and engaging welcome to all visitors and guests
• Manage front of house operations, ensuring a smooth and efficient service
• Coordinate meeting room bookings and support onsite meetings and events
• Respond to queries via email, phone and internal systems
• Support the wider team with administrative and operational tasks
• Maintain exceptional presentation standards across all client-facing areas

About You

• We’re looking for individuals who are naturally personable, organised and passionate about delivering excellent service.
• Experience within reception, front of house, hospitality or customer service
• Background in corporate reception or 4/5-star hospitality is highly desirable
• Strong communication skills and confidence engaging with a wide range of people
• Ability to multitask, prioritise and remain calm in a fast-paced environment
• Professional, polished and detail-oriented

Why Apply?

Whether you’re starting out in your career or already an experienced receptionist, this is a fantastic opportunity to join a company that genuinely invests in its people and offers long-term career development.