The role is to strategically manage a number of high value contracts within the Home Maintenance Services department, predominantly our Stores and Fleets contracts, to support the delivery of an efficient and customer focused home maintenance and compliance services.
Client Details
My client is one of the leading housing providers in the West Midlands providing over 11000 properties in local authority areas such as Walsall, Telford, Wolverhampton, Worcestershire and Staffordshire amongst others.
Description
- Strategically manage a number of high value contracts, namely the Stores, Fleet and Waste provisions.
- Ensure contracts are managed and delivered in line with overall business goals and objectives and our wider Corporate Plan.
- Lead and deliver on operational measurements that support strategic goals, ensuring that the department has adequate information and analysis to support and deliver strong performance management.
- Lead the development and management of Stores, Fleet and Waste provision, using a robust partnering relationship to provide the service required by our maintenance and compliance services by making available the highest level of quality products and services.
- Lead in procuring new contracts with direct technical and operational support from the procurement function.
- Lead on the development of solutions, which drive business effectiveness, improve services, increase efficiency and value for money.
- Ensure that external contract providers meet KPI's and that contracts are effectively monitored, managed and challenged.
- Ensure set performance measures are in line with strategy and a Corporate Plan.
- Ensure value for money, business benefits are realised and satisfy all legal and environmental requirements.
- Prepare and deliver reports, presentations and ad hoc information to the Executive, Board, Committees and colleagues as required.
Profile
- Recent and relevant experience of high value (c£3-£5mil) contracts management, including managing multiple contracts at one time.
- Thorough commercial understanding and the ability to plan and forecast demand.
- Experience of leading and developing a team.
- Proficient in developing and identifying efficiencies and improvements.
- Strong contract management skills, with the ability to act assertively and challenge performance, when necessary.
- A legal understanding of contractual agreements.
- Experience of contract procurement and tendering, including knowledge of the Procurement Act.
- Excellent relational skills, able to build and maintain beneficial partnerships with key stakeholders, both internal and external.
- Excellent organisational and leadership skills.
- Strong communication skills with the ability to appropriately make challenges.
- Strong interpersonal skills with the ability to negotiate.
- Excellent written and verbal communication skills.
- Public Sector experience is desirable.
Job Offer
- Compeittive salary
- Agile working
- Initial 12 Month contract with potential to become permanent