Technical Business Analyst (EnterpriseOne and JDE)
Location: Norwich / hybrid
The Role
We are looking for an experienced Technical Business Analyst with strong JD Edwards EnterpriseOne (JDE E1) experience to support, enhance, and develop enterprise systems across the business. This role plays a key part in ensuring systems are selected, implemented, maintained, and improved to a high standard, while aligning technology solutions with business objectives.
You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions.
Key Responsibilities
- Lead the analysis, design, configuration, and implementation of JD Edwards EnterpriseOne modules
- Work closely with stakeholders to gather requirements, conduct gap analysis, and recommend process improvements
- Carry out feasibility studies on proposed systems and third-party solutions, providing cost, benefit, and timescale analysis
- Design data models and identify technical solutions to improve efficiency and system resilience
- Troubleshoot and resolve software and hardware issues as appropriate
- Ensure support teams are trained and prepared prior to system go-live
- Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets
- Develop and mentor team members in system and programming activities
- Deputise for the Team Leader when required
General Duties
- Ensure systems are fully documented, tested, and reflect the latest changes
- Uphold department standards, procedures, and best practice at all times
- Ensure issues raised by users are resolved promptly or escalated where necessary
- Contribute to the continuous improvement of IT standards and service delivery
- Stay up to date with developments in IT, systems, and technology
- Adhere to all company policies, including health & safety, HR, and equal opportunities
About You
Essential
- Strong experience with JD Edwards EnterpriseOne (E1 ERP)
- Background in Business Analysis
- Knowledge of relational databases
- Proficient in MS Office and SQL
- Excellent communication skills, with the ability to engage at all levels
What We Offer
- Competitive Salary
- 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
- Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team.
- Career development and continuous learning opportunities.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.