Overview
Hours: Full-time, 37.5 hours per week (12-hour shifts covering days & nights)
About Us
St Andrew’s is a leading mental health charity dedicated to transforming the lives of individuals with complex mental health needs. We provide specialist inpatient and community-based mental healthcare, working closely with partners to inspire hope and improve lives.
Role and Setting
Our North Benfleet site is a secure mental healthcare facility supporting individuals in medium and low-security settings. We seek a Security Officer to ensure a safe and secure environment for our patients, staff, and visitors.
The Role
As a Security Officer, you will be critical in maintaining site security, ensuring compliance with safety protocols, and responding to emergencies. You will monitor security systems, control site access, and support a safe environment within a secure mental health setting.
Key Responsibilities
- Security & Access Control: Manage key control and access systems, ensuring only authorised personnel enter restricted areas.
- Process staff, visitors, and patients upon arrival, verifying credentials and maintaining security logs.
- Conduct regular patrols of both internal and external hospital areas.
- Respond to fire alarms, intruder alarms, and security incidents promptly.
- Support the safe handling of emergency situations, including patient-related incidents.
- Assist clinical teams with security-related patient support, including risk management.
- Monitor and operate CCTV, access control, and alarm systems.
- Maintain security records and reports, ensuring compliance with hospital policies.
Customer Service & Teamwork
- Provide a professional and reassuring presence to patients, staff, and visitors.
- Work closely with clinical, administrative, and facilities teams to meet hospital security standards.
- Adhere to all hospital policies and security regulations, ensuring compliance with secure mental health facility standards.
About You
We are looking for a dedicated and vigilant security professional who is committed to safety and has a calm, customer-focused approach.
- Minimum 1 year of security experience, preferably within a hospital, healthcare, or secure environment.
- Strong working knowledge of security systems (CCTV, access control, alarm monitoring).
- Excellent communication skills, both verbal and written.
- Ability to stay calm and professional in high-pressure situations.
- Flexibility to work 12-hour shifts, including nights, weekends, and bank holidays.
- Computer literacy, with the ability to maintain records and security reports.
- Experience in a mental health or forensic healthcare setting.
- SIA (Security Industry Authority) license – Door Supervisor or Security Guarding.
- Training in Conflict Resolution, De-escalation Techniques, or PMVA (Prevention & Management of Violence & Aggression).
- First Aid or Fire Safety certification.
Why Join Us
Make a Difference – Play a vital role in protecting vulnerable individuals and maintaining a secure, caring environment.
Job Security – Work for a leading mental health charity with excellent staff support.
Training & Development – Access to free vocational qualifications and career growth opportunities.
Competitive Benefits Package:
- 35 days annual leave, increasing after 5 and 10 years of service.
- NHS-matched sick pay policy.
- Enhanced maternity cover.
- Pension scheme with employer contributions.
- Access to Blue Light Card & Health Service Discounts.
- Car Lease & Cycle to Work schemes.
- Healthcare cash plan to support your well-being.
- Free on-site parking and paid DBS application.
Our patients and colleagues expect you to live by our St Andrew’s CARE values: Compassion, Accountability, Respect, and Excellence daily.
Closing
Join us in ensuring a safe, secure, and supportive environment for all.
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