Performance & Growth Manager – Dylan Oaks
£50,000-£60,000 (with strong bonus incentive)
Full time
Remote
The Opportunity
We're a premium DTC jewellery brand built on high‑intent customers and a product people genuinely care about. We're growing fast and we need someone who thrives in that environment, not someone who needs everything figured out before they get started.
This role owns performance. That means setting the direction for paid media, holding agencies accountable, making creative calls rooted in data, running our affiliate programme, and working closely with our CRO agency to ensure the site is converting at the level our traffic deserves.
This is not a role for someone who wants to coast. We move quickly, we expect clear thinking, and we want someone who is genuinely hungry to make an impact. If that sounds like you, read on.
What You'll Own
- Paid Media (Meta + Google): You're hands‑on in platform, you understand how campaigns are built and run, not just how to read reports. You also set direction, challenge strategy, pressure‑test decisions, and hold the agency accountable to business‑level outcomes, not vanity metrics.
- Performance Analysis: You work in blended metrics: MER, CAC, contribution margin. You build clear views of what's working, what isn't, and what to do about it. You make decisions from data, you don't drown in it.
- Creative Strategy: You connect performance data to creative output. You identify the angles that are working and why, write sharp briefs, and collaborate with creative teams to test systematically. Familiarity with tools like Foreplay or similar creative research tools is a strong plus.
- Affiliate Programme: You run and manage this hands‑on. Outreach, onboarding, relationships, reporting. This is a growth priority and needs someone who can run it proactively.
- Site & CRO: You work with our CRO agency on Shopify improvements. PDP optimisation, UX, checkout flow. You don't need to code, but you need to have informed opinions and be able to brief changes clearly.
- Retention / CRM: You're a key stakeholder, not the executor. You understand the full customer lifecycle and ensure paid and owned channels are aligned.
- Team: This role may evolve to include line management as the team grows. We want someone who is open to that and can lead as well as do.
What We're Looking For
Essential:
- DTC e‑commerce experience, whether in‑house or agency‑side managing DTC brands directly
- Hands‑on paid media platform experience, you've built and managed campaigns in Meta and/or Google Ads, not just reviewed reports
- Strong Shopify knowledge, you understand the platform deeply enough to have meaningful conversations with a CRO agency
- Experience managing or directing external paid media agencies, you know how to get the best from them without micromanaging
- Strong analytical ability, you're comfortable building your own views from raw data, not just reading dashboards someone else built
- You connect performance data to creative decisions, you know what to brief and why
Who you are:
- Ambitious, you want to grow with a company, not just do a job
- Curious, you're always asking why something worked and how to do more of it
- Hungry, you take initiative, you don't wait to be told
- Comfortable in fast‑paced environments where things change quickly and priorities shift
Advantageous:
- Experience with premium or lifestyle brands
- Experience in non‑subscription DTC (one‑time purchase dynamics)
- GA4, Triple Whale, Northbeam, or similar attribution tools
This Is Not For You If...
- Your experience is limited to executing within someone else's strategy, you want to own the thinking too
- You're primarily a platform operator (ads manager) rather than a growth strategist
- You're not comfortable with ambiguity or making calls with imperfect data
- You measure success in platform metrics rather than business outcomes
- You need a large team or heavy infrastructure to do your best work
- You want a slow, steady, corporate environment, we move fast and expect you to keep up
Why This Role
- Real ownership: set direction, make decisions, see the results
- Fast‑growing company: we're scaling quickly and this role grows with it
- Direct access to decision‑makers: no layers, no politics
- Premium product: genuine customer loyalty and strong repeat rates
- Competitive salary: £50,000-£60,000 with meaningful commercial exposure
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