Job Title: Technical Consultant
Location: Southampton / Hybrid / Remote
Reports To: Head of Technology
Role Overview
We are seeking a capable and proactive Technical Consultant to manage client communication, gather requirements, and support the successful delivery of IT projects. The ideal candidate will act as the bridge between clients and technical teams, ensuring requirements are clearly defined, projects stay on track, and solutions are delivered to a high standard. The role requires a blend of consulting skills, project coordination experience, and strong technical understanding with hands‑on coding capability when needed.
Key Responsibilities
- Manage day-to-day communication with clients, business understanding, providing updates and maintaining strong working relationships.
- Gather, analyse, and document business, functional, and technical requirements.
- Conduct client meetings, workshops, and solution discussions.
- Translate requirements into user stories, specifications, workflows, and technical tasks.
- Coordinate with developers, QA testers, designers, and internal stakeholders.
- Monitor project timelines, milestones, risks, blockers, and deliverables.
- Support development teams with troubleshooting, debugging, and reviewing technical solutions.
- Ensure coding standards, quality, and best practices are followed.
- Assist with testing, UAT, deployment planning, releases, and go‑live activities.
- Manage change requests and ensure scope remains aligned with business needs.
- Produce project reports, meeting notes, and progress updates for management and clients.
Required Skills & Experience
- 2.5–4 years of experience in technical consulting, software development, business analysis, or IT project delivery.
- Strong experience in client communication and stakeholder management.
- Proven ability to gather and document requirements professionally.
- Understanding of databases such as MySQL, PostgreSQL, or Microsoft SQL Server.
- Experience with APIs, integrations, and cloud environments.
- Experience using Jira, Trello, Asana, or similar tools.
- Strong organisational, analytical, and problem‑solving skills.
- Good understanding of Agile and SDLC processes.
Preferred Qualifications
Degree in Computer Science, IT, or related field.
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