Senior Account Manager

23...WHO?

23red is a purpose-driven creative agency. We develop brands and campaigns that change behaviour for the better and have a positive impact on people’s lives.

Whether it’s tackling climate change, fighting inequality, or driving blood donations, we take pride in developing brands and campaigns that make a real difference to society.

We are experts in crafting creative campaigns that cut through and engage, delivering them through paid, owned and earned channels, frequently working through the trusted voices of media, partners, or influencers.

Our people are motivated by the impact of our work, and we have clear values, each underpinned by a set of behaviours: Collaborative, Curious, Creative, Clever and Caring.

We’re part of Capgemini Invent globally, aligned to Frog in the United Kingdom – and whilst we operate as a separate brand, we have the benefit of being part of a network.

PURPOSE OF THE ROLE

This is an exciting time for the agency and due to business growth, we are looking for an established Senior Account Manager to join the client servicing team to work on a selection of great accounts within the purpose sector.

Working closely with the Account Director you will be an integral part of the team. Being responsible for fostering trust and helping to build agency credibility with key client stakeholders through exceptional client handling

You will play a key role in supporting the team to deliver great creative work, writing clear briefs, and providing a considered point of view when reviewing work and sharing with clients.

• A natural client manager, who will be an ambassador for 23red articulating the agency’s history, philosophy, and approach to clients while seeking new and exciting opportunities for the agency.
• Support the delivery of large-scale integrated campaigns.
• An established project manager, who is highly organised, task driven and brilliant at imparting knowledge across the agency.
• Central to all activity on your clients, you will also help ensure the wider team are kept up to date on developments.
• Commercially astute, always having an eye on the bigger picture to help identify new opportunities within your named clients.

WHAT DO YOU NEED TO BE SUCCESSFUL IN THE ROLE

• Already be at Senior Account Manager level within a creative agency.
• Experience in supporting the delivery of large-scale integrated campaigns.
• Ideally you will have a track record of building partnerships, but if not and you have the aptitude, transferrable skills, and interest, we would still love to hear from you!
• You will also come with good communication, management, organisation, research, and numeracy skills alongside being adept at using MS Office programmes (Word, PowerPoint, and Excel), Paprika and the Contact databases.
• Having experience or an interest in purpose led/behavioral change campaigns is a real plus.

DIVERSITY AND INCLUSION

We are committed at 23red to creating a team that represents the rich diversity of society, and we strive to create a working environment that ensures everyone can be heard and valued for their contributions. We welcome all applications, especially those from individuals who are underrepresented in our industry. This includes people from ethnic minorities, LGBTQI+ people, individuals with disabilities (both seen and unseen) and people of any age and class. In considering candidates, we look for culture add rather than culture fit – we do not seek to create a homogenous culture and value the diversity of perspectives the team bring to the table.

We do not discriminate based on race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

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