Salary: 36,000
Shift hours: Full Time
Beverage & Event Operations Manager
Salary: £35,000–£40,000 DOE + overtime
Contract: Permanent, 45 hours
We’re looking for a hands‑on, client‑facing Beverage & Event Operations Manager to join our growing events team. This role is central to the successful delivery of high‑end events, working closely with Sales, Events, and Warehouse teams to plan, organise and execute exceptional experiences across a portfolio of prestigious venues.
The Role
You’ll take ownership of the operational delivery of events, ensuring they are executed to a consistently high standard while meeting client expectations and venue requirements. You’ll lead front‑and‑back‑of‑house teams, manage service flow, and play a key role in beverage operations, stock control, and supplier coordination.
This is a dynamic role combining event operations, client relationship management, and drinks‑led commercial awareness.
Key Responsibilities
- Support the Sales Team in planning, organising and delivering all operational aspects of events
- Lead FOH and BOH teams, ensuring high‑end service standards are consistently met
- Produce and communicate clear, detailed Event Notes across the business
- Manage event service flow, including leading dinner service (up to large‑scale events)
- Prepare accurate, event‑specific RAMS and H&S documentation
- Order and manage hired equipment and supplier relationships, supporting cost control
- Attend site visits and tastings with clients to identify operational requirements
- Act as a key point of contact for venues (managing relationships across multiple sites)
- Build strong relationships with clients, understanding their preferences and expectations
- Collaborate with Warehouse teams to manage beverage orders, stock control and GP optimisation
- Support wine list management, ensuring accuracy of product and vintages
- Assist with recruitment, onboarding and training of FOH team members
- Contribute to continuous improvement of operational efficiency across the business
About You
- Proven experience in event or hospitality operations
- Strong understanding of both FOH/BOH delivery and event service flow
- Confident leading teams and managing live events under pressure
- Experience with beverage operations, stock control, or drinks management is highly desirable
- Highly organised, detail‑focused and an excellent communicator
- Comfortable working directly with clients, venues and internal teams
- Commercially aware, with a focus on cost control and profitability
- Passionate about delivering high‑end guest experiences
Why Join Us?
- Competitive salary + overtime
- Opportunity to lead and deliver high‑profile, premium events
- Exposure to a diverse venue portfolio and client base
- Career development opportunities across the wider group
If you’re an experienced event operator looking to step up – or a seasoned manager ready for your next challenge – we’d love to hear from you.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package.
- Free meals
- Discounted Event tickets
- Hybrid working
- Medicash health plan
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Reference: com/2703/41230005/52799911/SU
Location: London
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