Health & Safety Quality Manager
Muc-Off was established in 1994 and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.
About the role
The Health & Safety Quality Manager is responsible for developing, implementing, and maintaining the organisation’s health & safety, regulatory compliance, and quality management systems, across the organisation at multiple sites.
This role ensures the business operates safely, legally, and in accordance with industry standards, while driving continuous improvement across all operational processes.
The successful candidate will act as the organisation’s subject matter expert for health & safety legislation, compliance frameworks, risk management, and quality assurance.
The role will be based at our Warehouse but also responsible for all Muc-Off sites.
Key responsibilities:
Health & Safety Management
- Develop, implement, and maintain Health & Safety policies and procedures.
- Ensure compliance with local, national, and industry-specific legislation.
- Conduct risk assessments and ensure appropriate control measures are implemented.
- Lead incident investigations and implement corrective and preventative actions.
- Deliver H&S training and toolbox talks across the organisation.
- Monitor and report on H&S performance metrics (near misses, incidents, KPIs).
- Maintain up-to-date documentation and records.
- Act as the main point of contact for regulatory inspections and audits.
Quality Management
- Develop and maintain the Quality Management System (QMS).
- Lead continuous improvement initiatives.
- Conduct internal quality audits.
- Analyse quality data and performance trends.
- Implement corrective and preventative action processes (CAPA).
- Support certification standards such as ISO 9001 (and others as applicable).
- Work cross-functionally to improve operational efficiency and reduce risk
Risk & Governance
- Maintain the corporate risk register.
- Identify operational, regulatory, and reputational risks.
- Develop mitigation strategies and business continuity plans.
- Report regularly to senior leadership on risk and compliance status.
Culture & Leadership
- Promote a proactive safety and quality culture.
- Provide guidance and coaching to managers and employees.
- Champion best practices across all departments.
- Drive employee engagement in safety and quality initiatives.
Key Skills & Experience
Essential
- Proven experience in Health & Safety or Quality Management.
- Strong knowledge of relevant H&S legislation.
- Experience managing audits and regulatory inspections.
- Experience with Quality Management Systems (e.g., ISO 9001).
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to influence and drive cultural change.
Desirable
- NEBOSH qualification (or equivalent).
- ISO Lead Auditor certification.
- Experience in warehouse .
- Knowledge of ISO 14001 / ISO 45001 (if applicable)
What we can offer
- Competitive Salary
- 33 days holiday, inclusive of UK bank holidays which increases with length of service
- Early finish on a Fridays
- Cycle to Work Scheme
- Long Service Rewards
- Pension contributions
- Employee Assistance Programme
- Medicash
- Life Insurance
- Excellent staff discount on Muc-Off products and other brands in the industry
- Chill out areas, showers and a secure area to store your bike
- Brilliant social events