Resourcer, Compliance & Business Coordinator

Company Description

Harley Street Nurses (HSN) is a specialized healthcare staffing agency providing exceptional services to high-profile clients across the UK. Established in 2004, we have built a trusted network of dedicated Doctors, Registered Nurses, and Healthcare Assistants, all united by a commitment to excellence, ethical care, and integrity. Operating 24/7, 365 days a year, we ensure reliable and professional healthcare support at all times. HSN is a growing, dynamic organization that fosters a supportive and collaborative work environment for both staff and clients.

Role Description

This is a full-time, on-site position located in Central London.

The Resourcer, Compliance & Business Coordinator is a key member of the administrative and operational team, responsible for coordinating the full recruitment and on-boarding process of healthcare professionals. This includes sourcing candidates, interviewing, assessments, compliance, supporting placements, training and inductions, and maintaining strong relationships with clients, suppliers, and members.

The role combines strategic thinking with hands-on administration and coordination. You will manage candidate journeys from pre-registration to active placement, ensuring full compliance with healthcare regulations.

You will also assist in the continuous improvement of recruitment systems, promote the company through client and candidate interaction, and support a variety of operational functions across the business.

Key Responsibilities:

Full-cycle Recruitment & On-boarding

Compliance Management

Induction & Training Administration

Website, Digital Tools & Online presence

Uniform Coordination

Clinical logistics Support

Administrative & Business Operations support

Project involvement

Client & Member Relationship Management

Quality Assurance

Essential Skills and Experience

• Strong verbal and written communication skills
• Previous interviewing/assessment experience
• Experience managing training, compliance, or onboarding systems
• Previous experience in healthcare recruitment or agency administration
• Experience in a client-facing role
• Highly organised with excellent attention to detail
• Able to prioritise tasks and manage multiple workflows
• Confident liaising with people at all levels (nurses, clients, senior leadership)
• Proactive, flexible, and solutions-oriented
• Knowledge of healthcare regulations, compliance, and safeguarding (CQC/NMC/GMC/NHS Framework)
• Educated to at least Advanced level
• Excellent proven problem-solving skills
• Ability to multitask
• Proficient level PC Skills e.g. Teams, 365, Word, Excel, Outlook, Access, the Internet and recruitment platforms
• Professional, yet accommodating telephone manner (with personality)
• Ability to follow instructions accurately.
• You will have experience of working independently and unsupervised as well as part of a team.
• Customer service experience with both internal and external clients
• Data inputting experience
• Letter/email correspondence
• Proven administrative or coordination experience in a healthcare or professional services setting.
• Strong organisational skills with the ability to prioritise tasks and meet deadlines.
• Understanding of GDPR and healthcare compliance standards.
• Proactive and self-motivated
• Strong team player

You will also have an excellent ability to use your own initiative and be self-motivated with an acute level of attention to detail.

You should enjoy working as an administrator and especially working with the motto of “leaving no stone unturned”