Company: Waterstones
Location: Solihull
Posted: May 1st, 2026
About the job
Head of Payroll
Permanent
Based in Solihull (Hybrid working 3 days in the office / 2 days at home)
We are looking for a Head of Payroll to join our friendly and dynamic team here at Waterstones in Solihull. Leading a team of four, you will be responsible for providing a professional and efficient payroll service for 4,000 employees across our retail, head office and warehouse locations. Our retail payroll covers over 300 locations across the UK, ROI, Jersey and the Isle of Man.
What you will be doing
What we need from you
The ideal candidate will have the following skills, attributes, and experience:
Essential skills and experience include
Desirable skills and experience include
Person Profile
Why work for Waterstones
Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started.
Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers.
If you have the relevant essential experience and you are interested, we would love to hear from you.
Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination.
Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best.
Diversity Statement
At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture.
We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best.
Reasonable Adjustments
We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.